- 07853 136336
- admin@tommystimber.co.uk
- Mon - Sun: 6:00 - 19:00
The Tommy’s Timber website is provided to you free of charge for your personal use subject to these Terms and Conditions and Privacy Policy. By using the Tommy’s Timber website you agree to be bound by these Terms and Conditions and our Privacy Policy.
All orders and purchases made on the tommystimber.co.uk website will also be governed by the specific Product Terms relevant to each online product that will be stated in the relevant product page or preceding and associated category page.
These terms and conditions do not affect your statutory rights.
We may update these Terms and Conditions and our privacy policy from time to time and any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the Tommy’s Timber website. The changes will apply to the use of the Tommy’s Timber website after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the Tommy’s Timber website. If you continue to use the Tommy’s Timber website after the date on which the change comes into effect, your use of the Tommy’s Timber website indicates your agreement to be bound by the new Terms and Conditions.
To register with Tommy’s Timber you must be over eighteen years of age.
You must ensure that the details provided by you on registration or at any time are correct and complete.
You must inform us immediately of any changes to the information that you provided when registering by updating your personal details or speaking to an advisor who will be able to update your details for you.
When you register to use the Tommy’s Timber website you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting us immediately.
If Tommy’s Timber has reason to believe that there is likely to be a breach of security or misuse of the Tommy’s Timber website, we may require you to change your password or we may suspend your account in accordance with our liability paragraph below.
Refunds for goods purchased under a promotional offer will be based on the terms of the promotional price and all products involved in the promotion will need to be returned. Your statutory rights are not affected.
Although Tommy’s Timber aims to offer you the best service possible, Tommy’s Timber makes no promise that the services at the Tommy’s Timber website will meet your requirements. Tommy’s Timber cannot guarantee that the service will be fault free. If a fault occurs in the service you should report by email at admin@tommystimber.co.uk and we will attempt to correct the fault as soon as we reasonably can.
Your access to the Tommy’s Timber website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. Tommy’s Timber will attempt to restore the service as soon as it reasonably can.
The Tommy’s Timber website is provided by Tommy’s Timber without any warranties or guarantees. You must bear the risks associated with the use of the Internet.
The Tommy’s Timber website provides content from other Internet sites that suppliers maintain or resources and while Tommy’s Timber tries to ensure that material included on the Tommy’s Timber website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Tommy’s Timber will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Tommy’s Timber website. Pictures are for illustration purposes only and the actual product may vary from that pictured. If Tommy’s Timber is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.
In particular, we disclaim all liabilities in connection with the following:
To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Tommy’s Timber website. Descriptions are as accurate as possible using manufacturer information and we are not liable for incorrect descriptions.
Nothing in this paragraph applies to Tommy’s Timber’s liability in respect of products sold through the Site.
Our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made although our online payment gateway service provider takes an instant payment before we have time to review the purchase.
If, by mistake, we have under priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we despatch the item to you. In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to order the item at that price. If you decide not to order the item, we will give you a full refund on any amount already paid for that item in accordance with our refund policy. If we are unable to contact you, we will treat the order as cancelled. All prices are expressed exclusive of any VAT payable unless otherwise stated.
